Policies & Terms
Privacy Policy
At Sura Fitness, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect: We collect personal information such as name, phone number, email, and fitness goals when you enquire about our services.
How We Use It: We use your information to provide personalized fitness coaching, send updates about programs, and improve our services.
Security: Your data is protected with industry-standard security measures. We never share your information with third parties without consent.
Terms of Service
By using Sura Fitness services, you agree to these terms:
Health Disclaimer: Consult with a healthcare provider before starting any fitness program. Sura Fitness is not responsible for injuries resulting from improper form or undisclosed health conditions.
Cancellation Policy: You can cancel your membership anytime without penalties or long-term contracts.
Payment Terms: All fees must be paid upfront. Refunds are available within 7 days of purchase if you haven't started the program.
User Conduct: Respect our coaches and community members. Harassment or abusive behavior will result in immediate program termination.
Refund Policy
We offer a 7-day money-back guarantee if you're not satisfied with our services. To request a refund, contact us within 7 days of purchase.
Contact Us
For questions about these policies, reach out to us at hello@surafitness.com or WhatsApp.